Terms of Service

Last Updated: March 13, 2024

Welcome to Aphelion Labs. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. Please read these Terms carefully before using our services.

Since our founding in 2014, we've been dedicated to delivering exceptional AI solutions to our clients worldwide. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Aphelion Labs.

We reserve the right to modify these Terms at any time and without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

2. Services

Aphelion Labs provides custom AI solutions, enterprise AI integration, and related services ("Services"). We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.

2.1. Service Agreements

For clients engaging our professional services, a separate service agreement may be required that will outline specific deliverables, timelines, and payment terms. Such agreements will supplement these Terms.

3. Intellectual Property

3.1. Our Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is the property of Aphelion Labs and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from our content without our express written permission.

3.2. Client Materials

When you provide us with materials for the purpose of delivering our Services, you retain ownership of your intellectual property. You grant us a non-exclusive license to use such materials solely for the purpose of providing our Services to you.

3.3. Deliverables

Unless otherwise specified in a separate agreement, upon full payment, you will receive a license to use the deliverables we create for you. The specific terms of this license will be outlined in your service agreement.

4. User Conduct

When using our website or Services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Interfere with or disrupt our Services or servers
  • Attempt to gain unauthorized access to our systems
  • Use our Services for any illegal or unauthorized purpose
  • Transmit any viruses, malware, or other harmful code
  • Collect user information without consent

5. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

6. Payment Terms

For clients engaging our professional services, payment terms will be outlined in your service agreement. Unless otherwise specified:

  • Payments are due according to the schedule specified in your service agreement
  • We may require an upfront deposit before commencing work
  • Late payments may incur fees and result in work suspension
  • All fees and charges are non-refundable unless otherwise specified

7. Confidentiality

We respect the confidentiality of your information. We will not disclose your confidential information to third parties except as necessary to provide our Services or as required by law.

Similarly, you agree to maintain the confidentiality of any proprietary information we share with you during the course of our engagement.

8. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that our Services will be uninterrupted, error-free, or that defects will be corrected. We do not warrant the accuracy, completeness, or usefulness of any information provided through our Services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL APHELION LABS, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use our Services
  • Any conduct or content of any third party on our Services
  • Any content obtained from our Services
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for any claims arising under these Terms shall not exceed the amounts paid by you to us for the Services during the twelve (12) month period preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Aphelion Labs, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of our Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

11. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall take place in Bangalore, India.

14. Entire Agreement

These Terms, together with any service agreements or other legal agreements we may have with you, constitute the entire agreement between you and Aphelion Labs regarding our Services and supersede and replace any prior agreements we might have had with you.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Aphelion Labs

Email: legal@aphelion.in

Phone: +91 8989 6565 63