Privacy Policy
Last Updated: March 13, 2024
At Aphelion Labs ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We've been delivering AI solutions since 2014, and throughout our decade of operation, we've maintained the highest standards of data protection. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
1.1. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website, including contact forms
- Subscribe to our newsletter or marketing communications
- Request a demo or consultation
- Enter into a contract with us for our services
- Apply for employment opportunities
The personal information we collect may include:
- Name, email address, phone number, and company name
- Job title and professional information
- Billing information (for clients)
- Communication preferences
1.2. Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and geolocation data
- Browser type and version
- Operating system
- Device information
- Pages visited and time spent on those pages
- Referral sources
- Network information
2. How We Use Your Information
We use the information we collect for various business and commercial purposes, including:
- Providing, operating, and maintaining our services
- Responding to your inquiries and fulfilling your requests
- Sending administrative information, such as updates about our services
- Providing you with marketing communications that we believe may be of interest to you
- Personalizing your experience on our website
- Analyzing website usage to improve our content and services
- Protecting against fraud and unauthorized transactions
- Complying with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or those of our users or third parties.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We use the following types of cookies:
- Essential cookies: Necessary for the website to function properly
- Preference cookies: Remember your preferences and settings
- Analytics cookies: Help us understand how visitors interact with our website
- Marketing cookies: Used to track visitors across websites to display relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at privacy@aphelion.in.
8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there.
9. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Aphelion Labs
Email: privacy@aphelion.in
Phone: +91 8989 6565 63